Goods will be delivered to you, the buyer, at the address provided by you on the order form. We can deliver to an address other than the billing address, but please note that extra documentation may be needed to comply with such orders. You will become the owner of goods you have ordered when they have been paid for and delivered to you. All orders are shipped within 1 working day of clear payment being made. Orders within the UK, please allow up to 5-7 working days from dispatch for your order to be delivered (averages 1-3 days). Please feel free to contact us if your parcel hasn't arrived after 7 working days, if you have paid for a first class shipping process. If you have chosen the second class shipping process option, please contact us after 10 working days if your parcel hasn't arrived. On the very unlikely chance your parcel is damaged or stolen during transit, please allow a further 14 working days for our courier to investigate the issue. During busy periods such as bank holidays, Easter/Valentines Day/Christmas etc slight delays are possible. International customers, please allow a further 14-28 days delivery time, depending on where you are in the world, but we again guarantee a safe delivery of your goods.